Privacy Policy

Last updated: June 3, 2025

Introduction

Viridian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual try-on service.

Information We Collect

Account Information

When you create an account, we collect your email address through third-party authentication providers (such as Google, Apple, GitHub, or Microsoft). We do not store your passwords as authentication is handled by these trusted providers.

Content You Upload

We collect and process the photos and images you upload to use our virtual try-on service. This includes model photos and garment images.

Generated Content

Our service creates images and videos based on your uploaded content. These generated assets are temporarily stored to provide our service.

Payment Information

Payment processing is handled by our payment processor, Paddle. We receive transaction confirmations and metadata but do not store your full payment details. Please refer to Paddle's privacy policy for information about how they handle your payment data.

Usage and Analytics Data

We may collect information about how you interact with our service, including usage patterns and technical information to improve our service and user experience.

How We Use Your Information

We use the information we collect to:

  • Provide and operate our virtual try-on service
  • Process your account registration and manage your account
  • Generate personalized try-on content
  • Process payments and manage your credit balance
  • Communicate with you about our service
  • Provide customer support
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers to operate our service, including AI processing providers, cloud storage providers, payment processors, and infrastructure providers. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Retention

Generated images and videos are automatically deleted after 30 days to protect your privacy and manage storage efficiently. We retain database records related to your generations for operational purposes, but the actual media files are permanently removed.

Account information is retained while your account is active and for a reasonable period thereafter for legal and operational purposes.

Authentication tokens are managed securely and invalidated when you sign out of your account.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Private cloud storage with access controls
  • Regular security assessments and updates
  • Secure payment processing through trusted providers

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information (subject to legal and operational limitations)
  • Portability of your data
  • Objection to certain processing activities

You can control your uploaded content and delete it at any time through your account. To exercise other rights, please contact us using the information provided below.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Privacy Officer: Viridian Privacy Team